Refund and Returns Policy

1. Return Eligibility: You may return products within 30 days of receipt for a refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when received.

2. Return Process: To initiate a return, contact our customer support team with your order details. You will receive instructions on how to return the item.

3. Refund Process: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. Refunds will be processed to the original payment method within 5-7 business days.

4. Non-Returnable Items: Certain items, such as downloadable products and personalized items, are non-returnable and non-refundable.

5. Shipping Costs: Shipping costs for returns are the responsibility of the customer, except in cases where the return is due to a mistake on our part or a defective product.

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